Our hotel operations are based on paperless operations, including self check-in/out using mobile terminals, online hotel information, and digitalized operations using our self-developed system. By minimizing wasteful paper emissions through the use of technology, we are contributing to the preservation of limited forest resources.

We have eliminated the provision of plastic toiletries such as toothbrushes and razors, and encourage guests to bring their own necessary toiletries. In addition, we are striving to reduce plastic waste by using PET pump bottles for shampoos in guest rooms, which are made from 0% petroleum-derived recycled PET, and by introducing digital locks for guest room keys instead of conventional plastic keycards.

It is said that about 30% of the environmental impact of lodging facilities is due to the consumption of energy resources and pollution caused by detergents resulting from washing and cleaning linens. In order to reduce the use of limited energy and water resources, we ask our guests to reuse towels and to cooperate in eco-friendly cleaning for consecutive nights, whereby guests do not stay for a short stay and cleaning is not required.

We have done away with disposable slippers in guest rooms and have introduced original slippers made by upcycling leftover fabric from the cutting process in clothing production.

In order to realize a decarbonized society, we believe that it is essential not only to reduce energy consumption but also to utilize renewable energy. We will work systematically to switch to the use of renewable energy in all of the hotels we operate.

In Japan, the problems of labor shortages and an aging society with a declining birthrate are becoming more serious, especially in the hotel industry. At the same time, with the expected increase in the number of foreign tourists, the multilingual acceptance system remains fragile. On the other hand, Cambodia, with its remarkable economic development in recent years, has a growing young population and an abundance of human resources with high linguistic and other potentials. However, access to quality jobs is still limited, and the reality is that many people are engaged in low-paying jobs that are not commensurate with their abilities. As part of our efforts to address this issue, we are developing a business called Cloud reception, in which Cambodians work remotely as front desk receptionists for Japanese hotels while remaining in Cambodia. We believe that this system, which addresses the labor shortage in the Japanese hotel industry and at the same time provides young Cambodians with access to quality work, will help correct the imbalance between the two countries and contribute to sustainable development.

In line with our mission to “create a society filled with value,” we are actively involved in community revitalization through the effective utilization of idle/wp-content/themes/squeeze assets such as vacant houses and buildings. By adding value to existing buildings and spaces by turning them into hotels, event spaces, hot tubs, and other facilities, we are creating a flow of people and new employment in the community.