We propose solutions that provide guests with a more exciting and smarter lodging experience, and achieve hotel operations with a low break-even point.
Use of cloud-based lodging management systems
Our self-developed lodging management system provides centralized management of operations related to lodging facility management in the cloud.
Unlike existing management systems (PMS), it is not only capable of flexibly linking with external systems, but also of absorbing our own facility management know-how and being constantly updated.
Creating new digitally-based lodging experiences
Check-in using the guest’s own mobile terminal, smart locks that do not require a physical key, and QR code-reading cashless payments are combined and linked to the system to make the stay from check-in to check-out smarter and smoother.
Cloud concierge, a choice that is not bound by time or space
Front desk support is provided by an online cloud concierge team consisting of workers from the operation center in Phnom Penh, Cambodia, as well as domestic and international home-based workers.
By remotely operating multiple hotels on the cloud, common front desk functions that were originally stationed at each facility can be consolidated on the cloud.
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Planning and consulting
We can provide support from upstream design, including system implementation design and consulting on overall operations, to resolve issues related to hotel operations.
Strategic planning and project progression
You can entrust us with planning a feasible strategy for the DX of your hotel operation and a series of project progression up to the start of operations.
System integration
In addition to proposing the introduction of our self-developed operation management system, we can also configure linkage with your current system, and customize and develop additional systems to meet your needs.
Front desk support
We can also implement an online concierge as a “cloud operation team” to remotely manage the front desk operations of multiple facilities. We will work with you from the point of organizing operations and discovering issues so that you can spend more time on your core business.
Operational support
We will continue to provide support after the start of operation, including trouble-shooting, consultation on how to utilize the system, and periodic feedback.
Other businesses
Real estate value enhancement
We can provide full-service real estate utilization services, from planning and design to operation and post-opening management.
Urban development and
DX planning
We plan and propose projects that contribute to solving local issues and creating new value through the power of digital technology.